Find a point to point ticket
Need assistance planning ?
Only we have over 75 years of experience and connect you realtime to more than 35 European railroads
Find the answer to Frequently Asked Questions (FAQs) about:
Everything you want to know about train travel in Europe and more.
Please select the category that best fits your question
F.A.Q
Q. Is Eurostar included with my railpass?
Q. What are the main destinations Lyria trains connect to?
Q. Is there a catering service on Italo trains?
Q. How shall I retrieve my Lyria tickets?
Q. When are meals served on Eurostar?
Q. Should tickets be purchased prior to your departure date?
Q. Will there be a toilet on the train?
Q. When do I need to check in before boarding a Thalys train?
Q. On which routes will I use a French self service kiosk ?
Q.Can I request a seat facing forward?
Q. How far in advance can I book a TGV ticket?
Q.Which station does the Heathrow Express arrive into?
Q.Do I need more than an extension if I have a twin pass?
Q. What is a Eurail select pass?
Q. Where can I find train schedules?
Q. How many luggage can I carry on-board Thalys?
Q. Do I need to book my Italo ticket?
Q. How shall I retrieve my Italo tickets?
Q. Will there be shower facilities on the train?
Q. Do I need to book my ICE train ticket?
Q. How shall I retrieve my AVE tickets?
Q. Should Eurostar, Thalys and other High Speed Train tickets be purchased prior to your departure date?
Q. What are the differences between Eurail Global Pass and Eurail Select Pass?
Q. What does 4 days in 2-months mean?
Q. Under train tickets and schedules, does the fare represent a per person rate or total for everyone?
Q. What is the Swiss Family Card?
Q. How to book 4 passengers who want to share a room/rooms?
Q. Do you have electronic ticketing?
Q. How shall I retrieve my TGV tickets?
Q. Do I need to book my Lyria ticket?
Q. What is the difference between 1st Class and 2nd Class accommodations?
Q. How shall I retrieve my Eurostar tickets?
Q. What is the difference between 1st and 2nd class on the Talgo Day ?
Q. What is a travel day?
Q. Do I need to purchase the Rail Protection Plan from Rail Europe ?
Q. What are the main destinations ICE trains connect to?
Q. Is it possible to purchase a 2nd Class Eurail Select Pass instead of a 1st Class Eurail Select Pass?
Q. When I select the box that says I have a pass I am not receiving any schedules, but when I do not select the box that says I have a pass I receive schedules. Why can't I book a reservation with a Pass?
Q. In which train is the Swiss pass available?
Q. What are the main destinations AVE trains connect to?
Q. How do I validate my German Rail Pass Extension?
Q.What is the difference between Premier, Comfort Flexi, Comfort, Freedom and Economy selection?
Q. Can I buy my Eurail Select Pass once in Europe?
Q. Is there a catering service on Thalys trains?
Q. What can I expect when I travel on an overnight train?
Q. When do I need to check-in before boarding a Italo train?
Q.Are lockers and luggage storage available at all major train stations?
Q. How many classes of travel does Italo offer?
Q. What is the difference between 1st and 2nd class on the Eurostar (London to Paris or Brussels)?
Q. What is the difference between a Eurail Italy pass and a point to point ticket?
Q. Is there a catering service on Eurostar trains?
Q. Can tickets be sent outside my country of residence?
Q. Do you offer discounts to students with an international student identification card?
Q. How can I validate my Eurail Select Pass?
Q. How do I file a request to receive reimbursement through the Rail Protection Plan if there has been loss or theft ?
Q. Do I have to reserve a seat on a high-speed train?
Q. In which train is the Eurail Select Pass available?
Q. Which trains does the Eurail Italy pass cover?
Q. Do I need to book my AVE ticket train?
Q. Can I borrow my travel partner’s rail pass if I prefer visiting Prague and that my partner wants to visit Hamburg?
Q. How shall I retrieve my ICE train tickets?
Q. What are the cities which can be reached with a German Rail Pass Extension?
Q.Are dining cars available on all trains in Europe?
Q. How to book 3 passengers who want to share a compartment?
Q. Do you offer Senior discounts on rail passes?
Q. Which number of travel days should I buy? What is the best pass for me?
Q. How far in advance can I book an ICE train?
Q. How many classes of travel does Thalys offer?
Q. What are the main destinations Eurostar trains connect to?
Q. How do I know what my e-ticket is ?
Q. How can I validate my Eurail Italy pass?
Q. When does my railpass start?
Q. How do we get on a train?
Q. Are there any special or discounted fares associated with a Eurail Italy pass?
Q. What is the policy regarding children's accommodations on overnight trains?
Q. Where can I use my Swiss pass?
Q. How many luggage can I carry onboard an ICE train?
Q. Are there special or discounted fares associated with a Select Pass?
Q.Can I get off the train for a few hours and then get back on later that day if I'm holding a train ticket?
Q. Is there a catering service in ICE train?
Q. What are the differences between a Single, Double, T2, T3, T4, and couchette on overnight trains?
Q.Are dogs allowed on the train?
Q. What are the differences between Full Fare, Leisure Fare, Youth Fare, Passholder Fare and Senior Fare on Eurostar?
Q. How do I get from the airport to a downtown train station?
Q. How do I find Train Tickets and Schedules on the website?
Q. What type of accommodation am I able to travel in if I have a railpass?
Q. If I take an overnight train, do I have to use 2 days on my pass?
Q. What is the refund policy for tickets?
Q. Can I go back and forth between the countries that are on my pass?
Q. Can I have some special or discounted fares with my Swiss pass?
Q. What is the difference between a Swiss pass and a point to point ticket?
Q. Are there family passes?
Q. How do I validate, or activate, my railpass?
Q. What is the difference between 1st and 2nd class on the Talgo 200 ?
Q. How to book 2 passengers who want to share a compartment?
Q. When do I need to check in before boarding an ICE train?
Q. Can I buy a German Rail Pass Extension only?
Q. Do I need to book my Eurostar ticket?
Q. What is the difference between 1st and 2nd class on the TGV (All high speed trains in France)?
Q.How do we get on a train?
Q. When do I need to check-in before boarding a TGV train?
Q. Why is printing options not authorized for all tickets which are sold on the Rail Europe Websites?
Q. Can I use only a German Rail Pass Extension to travel on board trains?
Q. What is the Swiss Card?
Q. Are lockers and luggage storage available at all major train stations?
Q. How can I validate my Swiss pass?
Q. Do I need to book my TGV ticket?
Q. How far in advance can I book Thalys tickets?
Q. Is there a catering service onboard Frecciarossa?
Q. How is a railpass day calculated?
Q. Does a 1st Class ticket guarantee you a seat on the train?
Q. Can I buy my pass in Europe?
Q. Can a seat reservation be made with a 2nd Class ticket?
Q. Is a railpass transferable to another person in the event the passholder is not able to travel?
Q. How far in advance can I book a Frecciarossa ticket?
Q. What types of sleeping accommodations are available on overnight trains?
Q. What is the difference between 1st and 2nd class on the Spanish day trains ?
Q. How many days constitute a railpass month?
Q.¿Cómo puedo usar mi e-ticket?
Q. What is Rail Europe's cancellation policy for passes, point-to-point tickets, overnight trains, and specialty trains?
Q. What is the difference between 1st and 2nd class on the TGV East (Paris to Stuttgart)?
Q. How to book 3 passengers that don't all want to share the same compartment?
Q. Do I need more than a German Rail Pass extension to travel to Prague and then to another city if I have a 4 day in a month German Rail Pass?
Q. How many luggage can I carry on-board Lyria?
Q. Can a sleeper reservation date be changed?
Q. What is the difference between 1st and 2nd class on the Italian Day Trains ?
Q. When do I need to check in before boarding an AVE train?
Q. I've purchased a single country pass. What do I do if I decide to visit an additional, bordering country?
Q. What are the main destinations TGV trains connect to?
Q. How many classes does Frecciarossa offer?
Q. Does the passenger's name on the pass need to match the name on the passport?
Q. What is the BritRail Family Pass?
Q. What is a Eurail Italy Pass?
Q.How frequently do the Gatwick Express and Heathrow Express run?
Q. How far in advance can I book my AVE tickets?
Q. How long in advance can you book a Eurostar ticket?
Q. What are the main destinations Thalys trains connect to?
Q. Do I need to book my Thalys ticket?
Q. What is a travel day?
Q. Can I also travel within the countries on my pass?
Q. How many classes of travel does Lyria offer?
Q. How much are prices on railpasses for children? How much are rail fares for children?
Q. What is the difference between 1st and 2nd class on the Thalys (Paris to Brussels and Amsterdam)?
Q. Which countries are valid on the Global pass?
Q. How many classes does AVE train offer?
Q. How do I make a reservation with a pass?
Q. What is a youth pass?
Q. What is the difference between 1st and 2nd class on the TGV Med (Geneva to Nice & Marseille)?
Q. What is the difference between 1st Class and 2nd Class accommodations?
Q. Can I buy my Swiss pass once in Switzerland?
Q. Do you send out maps? Where can I find a railway map?
Q. Are there student discounts?
Q. What does Gender Specific mean?
Q. On Eurostar, what are the differences between the Business Premier, Leisure Select, and Standard Classes of service?
Q. What is the difference between 1st and 2nd class on the Lyria (Paris to Switzerland)?
Q. Can I get a discount on train travel in Great Britain when I purchase a Eurail or Eurail Select Pass?
Q. Can I get a refund on my partially used railpass?
Q. How shall I retrieve my Thalys tickets?
Q. How many classes of travel does TGV offer?
Q. Are there any designated to store luggage on board the Italo trains?
Q. Is a railpass valid for travel on city transportation systems?
Q. How to book 1 passenger?
Q. How many luggage can I carry onboard AVE trains?
Q. Is it easy to find stations in European Cities, where are they located?
Q. Is there a catering service on Lyria trains?
Q.Is there a limit for luggage on trains?
Q. What are the main destinations Italo trains connect to?
Q. When do I need to check-in before boarding a Lyria train?
Q. How far in advance can I book a ticket for Italo?
Q. Is the 3D Secure system efficient?
Q. How many luggage can I carry on-board Eurostar?
Q. What is the difference between 1st and 2nd class on the TGV France-Italy?
Q. Do bonuses take up 1 day on a railpass?
Q. If I am a youth under 26, is there a Youth fare for the German Rail Pass Extension?
Q.Which station does the Gatwick Express arrive into?
Q. How many luggage can I carry on-board Frecciarossa trains?
Q. What is a travel day?
Q. Will there be a toilet on the train?
Q. Can a passenger take a car on Eurostar?
Q.What is 3D Secure Payment?
Q.Can I bring my bike on the train?
Q. How can I check whether I need reservations?
Q.Will there be a toilet on the train?
Q. How far in advance can I book a Lyria ticket?
Q. What do I need in order to retrieve my e-ticket ?
Q. What is the difference between a Eurail Select Pass and a "point to point" ticket?
Q.What is the difference between 1st Class and 2nd Class accommodations?
Q.Is there a nonsmoking section on the train?
Q. If I'm traveling through a country not included on Eurail Select Pass, can I add that country to the pass?
Q. Is there a catering service onboard AVE trains?
Q. If I take an overnight train, do I have to use 2 days on my pass?
Q.Where can I find timetable information?
Q. Which countries are valid on the Select pass?
Q. Is there a catering service on TGV trains?
Q. How many luggage can I carry on-board TGV?
Q. When do I need to check in before boarding a Eurostar train?
Q. Do I need to book my Frecciarossa ticket train?
Q. How often does Eurostar run?
Q. Where can I use my Eurail Italy pass?
Q. How far in advance can I buy my pass?
Q.Do trains offer facilities for handicapped passengers?
Q. How old do you have to be to qualify for Senior Fare on Eurostar?
Q. Would I qualify for a railpass if I have a European passport, but am a permanent resident of another country?
Q. What are the main destinations Frecciarossa trains connect to?
Q. How to book 4 passengers who don't want to Share a compartment?
Q. Do I need to make reservations if I have a Pass?
Q. What is the minimum time allowed for check-in on Eurostar?
Q. On which routes will I use a Eurostar self service kiosk ?
Q. What is a Swiss Pass?
Q. What is a passholder?
Q. In what class can I travel if I have a German Rail Pass Extension?
Q. When do I need to check-in before boarding a Frecciarossa trains?
Q. What does validation mean?
Q. Is it possible to avoid reservations or extra charges?
Q. How old do you have to be to qualify for Senior Fare on Italo?
Q. How to book 2 passengers who don't want to share a compartment?
Q. What is the difference between a consecutive-day pass and a Flexipass?
Q. How many classes does ICE train offer?
Q. How to book 5 passengers?
Q. How do I obtain a refund?
Q. Where can I use my Eurail Select Pass?
Q. Can I buy my Eurail Italy pass once in Italy?
Q. There is also a train connection from Munich to Prague, can I use these trains to travel to Prague with the coupon?
Q. What is a saverpass?
Q. What are the benefits of taking an overnight train?
Q. What is the difference between 1st and 2nd class on the AVE (Madrid to Cordoba & Seville)?
Q. Are overnight train accommodations expensive?
Q. How many classes of travel does Eurostar offer?
Q. How many pieces of luggage are we permitted to carry on Eurostar?
Q. Is it possible to travel from Cologne to Brussels by ICE and back by Thalys with a German Rail Pass Extension coupon?
Browse our FAQ