Boarding a train with the Balkan Pass is the easiest way to travel within another Europe and dive into the Balkan part of Europe along a travel made of atopic and charismatic meetings of ancestral traditions.
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The East Balkan Pass lets you travel in Bulgaria, Greece, Macedonia, Serbia, Montenegro, Romania and Turkey (European and Asian Network), countries with cultural and historical background must not fail to discover.
What you get
Destinations: unlimited travel on the national rail networks of Bulgaria, Greece, Macedonia, Serbia, Montenegro, Romania and Turkey (European and Asian network)
Travel : 5 to 15 days within 1 month
Flexible Pass: travel days may be used consecutively or not
Class of service: 1st class only
Discounts: Children up to 3 travel free, Child (4-12), Youth (13-25), Senior (60 and over)
Seat reservation: exclusively available on Rail Europe websites, mandatory on high speed and scenic trains.
Free travel package: European Rail Map, Timetable, Traveller’s guide
Pass fares
Please note the maximum number of individual passes you can book is 10.
Please note the maximum number of group passes you can book is 5.
Please note the minimum number of group passes you need to book is 2.
Please note that group fares can only be booked per pair.
Please note that some of the selected passenger types are not available for the selected validity, class or pass type.
Prices are displayed in SGD.
Consult the table below for the best suitable fares. Select the travel period of your pass (e.g. 4 days within 2 months) and your class of service. Note: Check the box below to benefit from Friends/Families Fares if all parties are guaranteed to travel at the same time. Otherwise, leave the box unchecked. The total price for your selection will be displayed. Add to cart to proceed with your purchase.
GENERAL DESCRIPTION This pass cannot be used by residents of Bulgaria, Bosnia and Herzegovina, Greece, Macedonia, Serbia and Montenegro, Romania and Turkey. This pass offers unlimited first class travel on the national rail networks of Bulgaria, Bosnia and Herzegovina, Greece, Macedonia, Serbia and Montenegro, Romania and Turkey.
CONDITIONS OF USE Pass must be validated (stamped at the train station) within 6 months of the issuance date. Inter City and Inter City Express price supplements are not included in the price.
AFTER SALES A 15% cancellation penalty applies to completely unused and unvalidated passes returned within 1 year of issue date. Partially used, lost or stolen passes are non-refundable.
How to activate my pass?
You must activate or validate your Rail Pass at the train station. A railway staff will write down the first and last day of validity on your pass and will stamp it. This procedure must be done before using your Rail Pass, whether it is a Flexi Pass or a Regular Pass. Click on the link to view the features that are necessary to activate a
Balkan Flexipass
Who can get
The Balkan Flexipass is not available for residents of the participating countries.
How to use
Validation
Passes must be validated within 6 months of issuing date by a railway official in any of the countries participating to the Balkan Flexipass offer (station’s desk) who also fills in the passport number (if not already filled by the issuing office)
Passes must be validated prior to boarding the first train/ship
The date of travel has to be entered in the correct way before boarding the first train/ship, by the
traveller, in the corresponding box of the calendar
7:00pm rule If an overnight train starts after 7:00 p.m. on a validated Balkan Flexipass, the pass holder must enter the next day’s date on the pass, provided it falls within the validity of the pass
Bonuses
Benefit from bonuses in selected countries and tailor-make your tour in the Balkans. Hotels discount, reduced boat crossing, buses, museums... your Balkan Pass allows you a wide range of negotiated offers in 5 countries so that you will fully enjoy the journey!
Superfast Ferries / Blue Star Ferries (EURAIL Member)www.superfast.com Ancona-Igoumenitsa
Bari-Igoumenitsa
Ancona-Patras
Bari-Patras
Free air seats/dormitories for 1st class pass holders, free deck passage for 2nd class pass holders.
Seasonal surcharge: June and September € 10 per person;
July and August € 20 per person.
Fuel surcharge is extra & port taxes are € 7.
Italy, Ancona +39 071 202 034 info.anconaport@superfast.com
Italy, Bari +39 080 528 2828 info.bariport@superfast.com
Greece +30 210 891 9130 info.athens@superfast.com
Blue Star Ferries 30% discount
www.bluestarferries.com
Greek domestic routes
Greece +30 210 891 9800 or info.athens@superfast.com
HML (Hellenic Mediterranean Lines)www.hml.it & www.hml.com.gr Patras-Brindisi, extra calls at Corfu and Cefalonia during the summer.
30% discount on all categories (except the luxury cabin) in high season (15/06-15/09);
50% discount on all categories (except the luxury cabin) outside the high season.
Information and booking:
Brindisi: 39 0831 528 53, Email: resa@hml.it
Rome: +39 06 4740141, Email: hml.roma@tiscali.it
Minoan Lines free deck passage
www.minoan.gr Patras / Igoumenitsa - Ancona
Patras / Corfu / Igoumenitsa - Venice
Free deck passage (embarkation upon availability).
Seasonal surcharge: June and September € 16 per person;
July and August € 26 per person.
50% discount on upgrades.
Italy: +39 041 240 7177
Greece: +30 210 414 5700
The company reserves the right to apply a fuel surcharge when this is inevitable due to extraneous factors.
Ionian Travel 20% discount
day cruise from Athens to the isles of Aegina, Poros and Hydra (lunch included).
Booking: Ionian Travel, 4, Pireos str. (1st floor), Athens
Tel: +30 (0)210 523 9609 and +30 (0)210 523 4774; email: ionian@acci.gr.
PASS BONUSES
Athens railway museum admission free
Daily (except Mondays) 09.00am - 01.00pm + Wednesday from 05.00pm -08.00pm; 4, Siokou street, Athens
Ionian travel in Athens 15% discount
Certain hotels in Athens
One day excursion ot Delfi or Epidaurus (lunch included)
Athens sightseeing tour
Booking: Ionian Travel, 4, Pireos str. (1st floor), Athens
Tel: +30 210 523 4774; email: ionian@acci.gr.
Travel destinations
The Balkan Pass offers unlimited travel on rail networks of:
BulgariaGreeceMacedoniaSerbia - MontenegroRomaniaTurkey (European and Asian network)
A. Taking an overnight train is like adding a touch of adventure to your trip! Depending on the type of compartment you reserve, you will either be bunking with new found friends, or sharing a private room with your travel companions.
Remember, you are on a train so the amount of space in each overnight compartment is not overwhelming. If you have booked a private sleeper, you will have more room to move around in and store your belongings.
Please note that on some overnight trains you can expect to have your passports collected by railway officials on the train. This is primarily for your security. Your passport will be guarded overnight and then returned to you in the morning.
A. Sleeping accommodations vary according to the train and route. The most common compartments are Singles, Doubles and Couchettes. Some offer T3, T4, and Deluxe sleepers.
A. A Swiss pass enables you to travel free of charge in the Swiss public transport services whereas a "point to point" ticket is a rail ticket valid on a specific route, between two city stations.
A. Like most high-speed trains in Europe, you need to make a booking when travelling with Thalys. Passholders with passes covering the whole Thalys route (Eurail Global Pass, Eurail Select Pass including France, Benelux or Germany, depending on the route, Eurail and Benelux-France) benefit from special Passholder fares. Just bear in mind that some passes covering partially the Thalys sector like France Rail Pass but also Eurail passes including Benelux-France / France-Germany / France-Italy / France-Spain / France-Switzerland / Benelux also offer special Passholder deals. German Rail Pass is not valid on Thalys routes to Germany.
A. The following trains require reservations: Eurostar, Thalys, Lyria, all TGV’s, AVE, TGV France-Italy, Renfe, Trenitalia, Riveria, Swedish trains, City Night Line, DB (German) night trains, Elipsos, and the Paris-Germany night train.
To check if the train you are looking at is on of these trains you just need to look at the details on the fare results to see the type of train in the title.
The Swiss Scenic trains and some of the German ICE trains will also need reservations. These are route and time specific.
A. On-board Eurostar, you are allowed two medium-sized cases (85cm at their longest length), and one piece of hand luggage per passenger. Any luggage over the allowance will be counted as excess luggage and will incur a fee. This will be arranged at the Eurostar terminal on your arrival.
A. Eurail Select Pass is only available in 1st Class for adults and children. Eurail Select Youth Pass is offered in 2nd class to travelers under age 26.
A. Showers facilities are generally not offered on trains in Europe. However, private showers can sometimes be found with premier overnight trains such as the Elipsos between France and Spain when the Premier fares are booked.
A. Business Premier class is dedicated to serving the business traveler with its superior service. Business travelers can expect a nonsmoking car, fast lane check-in, use of the Executive Lounges, breakfast or a 3-course lunch or dinner with choice of entrée and wine, complimentary drink, newspapers, Wifi access in the terminal and lap top sockets on board the train.
Leisure Select tickets provide complimentary food (including a 3-course dinner), beverages, and newspapers while you relax in your reclining seat.
Full Fare tickets gives you access to the Eurostar Lounge.
Standard Class offers comfort, convenience, and value. Enjoy the bar car, or purchase snacks and refreshments from the trolley cart when it comes to your seat.
A. First class on the Italian day train offers large, comfortable reclining seats, and bar-buffet car offering a complete selection of food and beverages for purchase. (on major routes)
Second class on the Italian day train offers generous legroom and bar-buffet car offering a complete selection of food and beverages for purchase. (on major routes)
A. There are two options:
Option 1
You can select a Single compartment for 1 of the passengers and select a Double compartment for the 2 remaining passengers.
Option 2
You can select 3 Single compartments, each will need to be requested on the website separately having 1 passenger on each reservation.
A. Tickets and passes are neither refundable nor replaceable if stolen or lost. Refunds, when applicable, are limited to totally unused, and un-validated passes, tickets and inclusive packages. A minimum 15% cancellation charge applies.
Refund amount for tickets will vary depending on the type of fare purchased. Please check the details for more specific refund policies for each ticket. For passes and packages please look at the Terms and Conditions.
Sleepers: if cancelled and space released with the station of departure at least 24 hours before train departs, are generally 85% refundable. If reservation is not cancelled, no refund will be granted. Once in Europe, most tickets must be stamped as NOT USED before the Train Departure Date (for reservations) or the 1st day of validity (for tickets and passes) to be entiteled for refund. If you have already purchased your pass or tickets, please review the terms and conditions that come with your documents for specific information about the cancellation policy for each pass or ticket.
To receive your refund for pass, documents must be returned to the issuing office within 6 months of the date of issuance (or 1st year depending on the pass). To receive you refund on combined tickets and reservations, they must be returned to the issuing office within 60 days. Click here to get the adress in our Contact Us section.
A. Eurostar services offer three classes of service: 2 for first class (Business Premier and Standard Premier) and one for second class (Standard). Among the facilities offered for Eurostar Business Premier passengers, you’ll find priority express check-in in 10 minutes at the terminals, a dedicated ticket desk for check-in, access to the Eurostar Executive lounges, spacious reclining seats with generous legroom, Wi-Fi access at the terminals, a dedicated coach for business travellers, complimentary newspapers, and also a 3 course meal served at seat. Eurostar Standard Premier passengers, whose check-in is 30 minutes before departure, will be offered spacious reclining seats with generous legroom, complimentary newspapers and a cold meal served at seat. In the convenience of a comfortable carriage, Standard passengers will also be enjoying themselves with a vast variety of dishes they will find at a bar buffet car.
A. In most cases, railpasses are not accepted on city transportation systems such as buses and subways. Passes will generally cover local commuter trains that are above ground.
The exception to this is the Swiss Pass, which is valid for transportation in 37 Swiss cities.
A.When booking your tickets, you can choose your printing option: Paper ticket, "Print @ Home" or "Print @ the station". Paper tickets are always available. Nevertheless, the other options can be unavailable, depending on the route you have chosen. Please note that for the moment, "Print @ the station" is only offered on Eurostar, ATOC and on all trains departing from France (domestic and international trains such as Thalys, TGV Lyria etc.). The "Print @ Home" option is only offered if the booking includes a Eurostar, Thalys, French Journeys or Spanish trains.
A. A "point to point ticket" is a rail ticket valid on a specific route, between two city stations whereas a Eurail Select Pass offers unlimited travel in 3 to 5 adjoining countries on a total list of 24 countries. The Eurail Select Pass allows you to save money if travelling mainly by train from one country to another.
A. You can print your Thalys ticket directly from your printer at home or retrieve it from the self-service machines available in FRANCE ONLY before boarding your Thalys train.
A. There are no check-in or customs procedures before boarding ICE trains. Just be aware that for international destinations, ticket control and passport checks will occur on boarding the train. And if you are a pass holder, just remember that you have to validate your pass prior to boarding the ICE trains.
A. AVE services offer two different classes of travel: in first class, depending on the train, you will be able to choose between First Class Club and Preferente where you can enjoy a meal served at seat, an access to VIP lounges in the main Spanish railways stations, daily press and free parking (24 hours if you have a single ticket, 48 hours for a return). Turista class, as known as 2nd class, includes a family area, children’s board games, wheelchair facilities as well as audio/video devices.
A. You can request 2 passengers in a double compartment. If there are no Double compartments available, you can then book a shared T3 but keep in mind, the third bed will be occupied by another passenger.
A. From London to Paris and vice versa, Eurostar offers frequent service: every 30 minutes during peak hours and approximately once per hour during non-peak time. During the peak summer season, up to 24 trains run daily to Paris.
From London to Brussels and vice versa, service is offered approximately every 2 hours.
During summer, Eurostar offers daily service to Disneyland Paris. During winter, there is 1 train a week.
A. There are no check-in before boarding a Thalys train and ticket control and passport checks will occur onboard the train. Also worth remembering that children less than 12 years old travelling alone are not accepted on board Thalys trains.
A. TGV offers two different classes of travel: 1st and 2nd class. Larger seats that recline electronically, power sockets for laptop or mobile phone and access to the bar buffet car are among the main features you will find in TGV first class. In second class, you will enjoy comfortable seats with also an access to the bar-buffet car where you can choose from a vast selection of dishes and beverages.
A. The standard of amount of luggage is 2 large items per person. Trains have either overhead storage racks throughout the car, storage room behind the back of your seat or luggage areas at the end of the car. There is no porter service available and all passengers are responsible for putting their own luggage on the train.
Note: Luggage kept by the passenger and placed in the luggage racks remains under the sole responsibility of the traveler. The railroads assume no responsibility in case of loss, damage, or theft.
A. The minimum check-in time for passengers with Business First tickets is 20 minutes. For passengers boarding ski trains, and passengers holding regular tickets, check-in time is 30 minutes.
A. Any bonus that is free will use a travel day on your railpass. Discounted bonuses will not require the use of a travel day, but do require that the railpass is valid.
A. Like most high-speed train services, you’ll need to reserve a seat to travel on Frecciarossa trains. For holders of Eurail Global Pass, Eurail Select Pass (including Italy) / Eurail France-Italy pass / Eurail Greece-Italy / Eurail Italy Pass, just remember that you need to validate your pass before boarding a Frecciarossa train.
A. You can use your Eurail Select pass on the national rail networks of the adjoining countries chosen when buying your Eurail Pass. Here is the list of the countries participating to the program: Austria, Benelux, Bulgaria, Croatia-Slovenia, Czech Republic Denmark, Finland, France, Germany, Greece, Hungary, Italy, Montenegro-Serbia, Norway, Portugal, Republic of Ireland, Romania, Spain, Sweden, Switzerland.
A. Also known as the red train, Thalys trains link Paris to the gems of Northern Europe: Brussels in 1 hour and 22 minutes, Amsterdam in 3 hours and 18 minutes, and Cologne in 3 hours and 14 minutes. On a seasonal basis (from the end of December till mid - April), Thalys Snow travels from Brussels Midi to the ski resorts in Chambéry, Albertville, Moutiers, Aime-la-Plagne, Landry and Bourg-St-Maurice, every Saturday without any stops.
A. First class on the Spanish day train offers large, comfortable reclining seats, friendly staff to serve you drinks and light snacks at your seat and major routes have audio and video programs at your seat.
Second class on the Spanish day train offers generous legroom, bar-buffet car offering a complete selection of food and beverages for purchase and major routes have audio and video programs at your seat.
A. Full Fare is an unrestricted ticket. It is fully exchangeable and refundable even after the departure date. For exchanges and refunds, your local Raileurope office must receive the ticket no later than 60 days after the train’s departure date. Click here to get the Contact Us adress.
Value fare is non-exchangeable and non-refundable.
Youth Fare (for travelers under 26 years of age) is exchangeable once in Europe before departure date. It is non-refundable.
Passholder Fare (issued in conjunction with appropriate railpass) is exchangeable once in Europe. It is non-refundable.
Senior Fare (for travelers 60 years of age and over) is exchangeable once in Europe. It is non-refundable.
A. A consecutive-day pass provides unlimited rail travel on any day or all days for the duration of the pass. A flexipass is valid for a specific number of days within a longer period.
A. With a Eurail Italy pass, you can get free and discounted ferry crossings, as well as other great offers in museums and monuments. 1st class pass holders are entitled to free transfers between Roma Fiumicino Airport and Roma Termini train station on the Leonardo Express and also between Pisa airport and Florence central station.
A. No. A ticket allows you to board the train, but does not guarantee you a seat. You must make a seat reservation to have a guaranteed seat on the train.
NOTE: On certain trains tickets and reservations are sold together as one ticket.
A. If you board a direct overnight train that departs after 7:00pm, then you use only 1 day on your pass. However, when marking the day of use for that train, be sure to mark the next day’s date.
If your overnight train requires a train change before midnight, then you will use 2 travel days.
A. Many trains such as the Eurostar offer discounted tickets for advance purchase. These fares have limited availability and sell out quickly. To receive the best price on the train you want to travel on you should purchase your tickets prior to your departure so you can avoid fully booked trains.
A. Passes are only valid for travel in the countries covered by that particular pass. If you travel through a country not included on your pass, you’ll need to purchase an additional ticket for that part of the trip. For example, if you travel from Germany to Italy through Austria, Austria is not a country on your Eurail Select Pass and will not be covered; you must purchase an additional ticket.
If you have not purchased your pass please view our online maps to see if you will be travelling through a country you have not planned for.
A. With Lyria, you’ll be allowed two bags or suitcases plus your hand luggage. Keep in mind that there is no charge for oversize luggage on Lyria trains.
A. Your Eurail Select pass must be validated by a railway official in one of the countries mentioned on the Eurail Select Pass (station’s desk) who also fills your first and last day of travel in the passport number.
A. All passengers with an AVE ticket may carry up to two pieces of hand luggage, for which they will be responsible and which they must store in the designated areas. The total weight limit is 20 kg and the combined dimensions (length + width + height) of each piece of luggage must not be more than 250 cm.
A. This depends mainly on what Eurostar ticket you have. Business Premier passengers can check-in just 10 minutes before departure whereas Standard Premier and Standard passengers need to check-in 30 minutes before departure. To ensure you have time to go through the security checks and passport control, we would recommend you arriving at the station at least 45 minutes prior to your scheduled departure with Eurostar.
A. A Swiss Pass enables you to travel free of charge in the Swiss public transport services for periods ranging from four days to one month in 41 cities.
A. 1st Class seats often recline, there are fewer seats per car, and there is more space for luggage. On some high-speed trains, the price of a 1st Class ticket includes a meal. 1st class is generally quieter with more business and adult passengers.
2nd Class accommodations are less expensive, but not as spacious, as there are more seats per car.
For trips over 2 hours we recommend that you book 1st class.
A. We are not able to sell rail passes or tickets to residents of Europe, the UK, Morocco, Turkey or any of the countries of the former Soviet Union. If you are a resident of these countries, we will not be able to sell you one of our passes.
If you are a citizen of any of these countries, but are a resident of another country, we are able to sell the rail pass or tickets to you. Passes are based on residency not citizenship, and the country of your residence will be printed on the rail pass.
A. Many passes offer travel days that are flexible. The 4 days of travel allow the traveler to choose the days that they want to travel in a 2 month time period.
Example: If a pass is valid from July 1 to August 31. The traveler can then select 4 dates to travel on the train from July 1 to August 31. The days can be consecutive or non consecutive.
A. The Eurail Select Pass is valid on trains operated by the national railways of the three to five bordering countries you select. However, some trains require seat reservations. For example, for many high-speed services, international trains, scenic trains and all night trains, an advance reservation is compulsory.
A. When travelling with Thalys, you can carry a maximum of two suitcases per paying passenger (the largest side must be equal to 85 centimetres) and one item of hand luggage.
A. Children 4 and under who do not need a bed travel free and do not require a sleeper reservation or a ticket. If the child is between the ages of 4 - 11 or is under 4 but will require a separate bed, then a special child’s fare will apply.
A. In order to accommodate a group of 5 travelers, you will need to do 2 separate requests.
You have the following options:
* 2 passengers in a double, and the other 3 in a T3 compartment (if offered).
* 4 passengers in a T4 (if offered) and 1 passenger in a single.
* 4 passengers split into 2 double compartments, and 1 passenger in a single.
* Reserve all 5 in a T6 compartment.
Options a, b, and c will need to be requested separately as it has been broken down. Option d can be requested all at once.
A. - Business class offers the highest class of service in trains. It will include 1st seats, meals , access to lounges, and no restrictions on being exchanged.
Flexi First class offers on day train 1st class seat , and are the most exchangeable. Night trains will offer first class couchette (shared sleeping) or sleepers and are exchangeable. Meal service may be available for purchase.
Best Price First class day trains will also offer 1st class seats with lowest ticket prices that may have restrictions. Meal service may be available for purchase. Night trains will offer first class couchette or sleepers and lowest ticket prices that may have restrictions.
Flexi Second day trains will offer 2nd class seats that are exchangeable. Night trains offer lower comfort couchette (shared sleeping) or sleepers and are exchangeable.
Best Price Second day trains will offer 2nd class seats with lowest ticket prices that may have restrictions. Night trains offer lower comfort couchette (shared sleeping) or sleepers with lowest ticket prices that may have restrictions.
Super Saver class is available on night train only and will offer reclingin seats with with lowest ticket prices that may have restrictions.
A. All ICE trains convey a Bordbistro and/or a Bordrestaurant. Depending on the time of the day, you can choose from various breakfast menus to suit any taste or main dishes from the "à la carte" menu. In addition to the standard dishes, the menu often features German and European regional specialties freshly prepared. The Bordbistro serves snacks and a wide selection of beverages which you can enjoy there or take back to your seat. In 1st Class coaches a selection of beverages and meals from the menus can be served at your seat on request. Snacks and beverages are also available at your seat in 2nd Class on ICE trains.
A. Eurostar journeys can be booked up to 6 months in advance of the return date of travel. Eurostar Direct services to Disneyland Resort Paris have a longer booking period and are made available further in advance. And Eurostar Direct seasonal services to the French Alps and Avignon are opened for sale for the entire season.
A. Timetables for European Train schedules can be difficult to read and determine what the trains are running. For fast and easy schedule results view our train times on our Train Tickets and Schedules page to view each route.
A.Yes! It is now possible to pay your train tickets or pass with several credit or debit cards. The number of cards, which can be used for a transaction, is limited to three. The credit or debit cards which are accepted by Rail Europe websites are Visa, Visa Electron, Master Card, Maestro, Amex et JCB. Please note the availability of those payment services depends on the customer’s country of residence.
A. Lyria trains offer two different classes of travel. In First class, a delicious cold at-seat meal is offered to you, no matter what time you travel. A large selection of Swiss, French, international magazines and newspapers are also available for your perusal. Onboard taxi booking service is also available from Monday to Friday. Comfortable seats will welcome you in Second class where you can also enjoy the convenience of a bar-buffet car.
A. TGV Lyria offers direct, high speed services between Paris-Gare de Lyon, Dijon and cities such as Geneva, Lausanne, Basel, Neuchatel, Bern and Zurich. During winter, TGV Lyria snow train connects you directly from Paris to the charming resorts of the canton of Vaud (including Château-d’Oex, Leysin, Les Diablerets and Villars) and Valais (Verbier, CransMontana, Leukerbad, Saas-Fee and Zermatt, among others).
A. Check-in is usually open 30 minutes before AVE train leaves and is closed 2 minutes before departure. Also, bear in mind that ticket control and passport checks will occur before boarding AVE Trains. For travellers carrying Eurail Pass including Spain – just remember that you need to validate your pass prior to boarding AVE trains and get a reservation.
A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.
A. Yes, non-smoking cars are available on all trains. Most high- speed trains are now completely non-smoking and all reservations are requested in non-smoking coaches when both options are available.
There is no smoking on all trains in France, Italy, Norway, Germany, Austria, Sweden, Belgium, Netherlands, Luxemburg, and Switzerland.
A. Toilets are easily accessible on all the trains and are usually marked with the letters WC. Toilets can usually be found at the front or back of each train car (also known as a coach), and will include a sink, toilet and a locking door.
A. Unfortunately, you cannot request a forward-facing seat. Trains generally pull into a station in one direction, and pull out in another direction and seat positions change, depending on the train.
A. Frecciarossa trains offer two classes of travel: first class and second class. First Class ticket holders will receive a welcome drink, a snack and a daily Italian newspaper. Either travel class you may choose, you will be able to surf the Net on Frecciarossa trains using a USB key or any other portable device equipped with a Wi-Fi antenna.
A. Most cites with airports are easily accessible by public transportation (Train, Bus, Subway or Taxi). The following airports listed have access to the downtown train stations: Amsterdam Schiphol, Athens, Barcelona, Berlin Schoenefeld, Birmingham, Brussels National, Cologne, Copenhagen, Dresden, Duesseldorf, Frankfurt, Geneva-Cointrin, Glasgow, Graz, Hannover, Krakow, Leipzig, London Gatwick, London Heathrow, London Stanstead, Madrid, Malaga, Manchester, Munich, Milan Malpensa, Newcastle, Nice, Nuremberg, Oslo, Palermo, Paris Charles de Gaulle, Pisa, Porto, Rome Fiumicino, Southampton, Stockholm, Stuttgart , Torino, Tronheim, Valencia, Vienna , and Zurich.
A. Your payment details will be encoded and sent using a secure connection. You can check the security details by clicking with your right mouse button on the payment page and then selecting ‘Properties’.
A window will pop up containing all connection data. The ‘Connection’ field shows that an SSL connection is used. Your credit card information, including the number and expiration date, will not be stored.
A. We offer an exclusive Rail Protection Plan that provides compensation to you in the case of loss or theft in Europe. The nominal fee is a small price to pay for some big peace-of-mind. The complete policy can be reviewed under "About Us".
Note: The Rail Protection Plan fee is non-refundable and non-exchangeable.
A. When travelling to Switzerland, or departing from this country, your ticket does not need to be punched. Ticket inspectors will check your ticket during your Lyria journey. You should be able to produce currently valid proof of eligibility for the fare you have chosen at any time.
A. The term "Gender Specific" means that these compartments will not allow male and female passengers to travel in the same compartment. The exception to this condition is if you and your travel companion(s) intend on using all beds within the compartment.
Trains in which this condition applies are: Elipsos, CNL, Lusitania, Spanish Night trains.
A. The best-selling Eurail Global Pass offers unlimited, 1st Class train travel in 20 European countries: Austria, Belgium, Luxembourg, Netherlands, Denmark, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Norway, Portugal, Romania, Spain, Sweden and Switzerland. Choices range from 15 consecutive days to 3 months of travel or 10 and 15 flexible days within a 2-month time period, plus money-saving Eurail Global Pass bonuses.
The Eurail Select Pass provides unlimited train travel for the duration you select in your choice of any 3, 4 or 5 countries that border each other, as well as attractive bonuses. Select from Austria, Benelux (Belgium, Luxembourg, and the Netherlands), Bulgaria/Serbia/Montenegro, Croatia/Slovenia, Denmark, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Norway, Portugal, Romania, Spain, Sweden and Switzerland.
A. Train stations in Europe are very traveler friendly. Once arriving to the station there are large Departure and Arrival Boards located in the center of the most stations. Match the train number and departure time on your reservation / ticket to the train number listed on the departure board. Once you have found your train on the Departure Board, you will find a platform number where your train will be departing from.
Upon arriving to your platform you will notice that each car (also known as a coach) number on the train is clearly indicated on the side of each coach. Check your reservation / ticket for your car/coach number. You notice the class of service will also be listed in addition to the car/coach number on the side of the train.
Once onboard the train, you will find that similar to an airplane each seat is clearly labeled with a number. Match the seat number on your reservation / ticket number to seat number in the train car / coach.
Train stations in Europe have international pictograms that are easy to understand and are used in international airports. These pictograms will assist you once you arrive to the station.
If you still have difficulty in finding your train, the stations staff can always help point you in the right direction.
A. A pass holder is a reduced fare that can be purchased in place of a ticket. It requires the use of 1 day on a rail pass and is generally required for high-speed trains.
A. First class on the TGV France-Italy offers large, comfortable reclining seats and a bar-buffet car offering a complete selection of food and beverages for purchase.
Second class on the TGV France-Italy offers generous legroom and bar-buffet car offering a selection of food and beverages for purchase.
A. No. You need to buy your Eurail Italy pass before travelling to Europe. Just remember that Eurail passes, including Eurail Italy pass, can be bought up to six months in advance of your travel date.
A. The Eurail Italy Pass is the best choice if you want to spend your time exploring Italy. Eurail Italy pass is valid for one month, and the number of travel days available varies from 3 to 10 days.
A. Frecciarossa trains run on the high-speed line connecting Turin to Salerno, Northern to Southern Italy and more particularly Milan, Bologna, Florence, Rome, and Naples. These trains connect Bologna to Florence in just 37 minutes and Rome to Milan in less than 3 hours. Travel time between Milan and Florence is just 1 hour and 45 minutes.
A. Eurostar offers 3 classes of service: 2 for 1st class and 1 for 2nd class.
Business Premier which offers priority express check-in at the terminals, a dedicated ticket desk for check in, access to the Eurostar Executive lounges, spacious reclining seats with generous legroom, wifi access at the terminals, a dedicated coach for business travelers, complimentary newspapers, 3-course meal with refreshments at your seat.
Leisure Select offers spacious reclining seats with generous legroom, complimentary newspapers, and 3-course meal with refreshments at your seat.
Standard class (2nd class) offers generous legroom and access to a bar-buffet car where a selection of food and beverages are available for purchase.
A. The Swiss Family Card is a terrific value that allows children under 16 years of age to travel free when accompanied by a parent or legal guardian. The card is free, simply request one at the time you purchase your Swiss Pass. If you forget to mention it, then present your Swiss pass before boarding the train at any Swiss train station ticket window, at the time of validation and advise them that you need a Family Card. They will be able to provide you one.
Destinations: unlimited travel on the national rail networks of Bulgaria, Greece, Macedonia, Serbia, Montenegro, Romania and Turkey (European and Asian network)
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Eurail pass bonuses : Greece
