Britrail London Plus Pass

• Q. What is 3D Secure Payment?

  A. Your payment details will be encoded and sent using a secure connection. You can check the security details by clicking with your right mouse button on the payment page and then selecting ‘Properties’.

  A window will pop up containing all connection data. The ‘Connection’ field shows that an SSL connection is used. Your credit card information, including the number and expiration date, will not be stored.

• Q. What is the difference between a consecutive-day pass and a Flexipass?

  A. A consecutive-day pass provides unlimited rail travel on any day or all days for the duration of the pass. A flexipass is valid for a specific number of days within a longer period.

• Q. Do I need to book my Lyria ticket?

  A. TGV Lyria is a high speed train and requires a compulsory reservation. Special pass holder fares are available if you carry a Eurail Pass covering France or Switzerland, Swiss Pass or France Rail Pass but subject to limited availability.

• Q. What is the difference between a Eurail Select Pass and a "point to point" ticket?

  A. A "point to point ticket" is a rail ticket valid on a specific route, between two city stations whereas a Eurail Select Pass offers unlimited travel in 3 to 5 adjoining countries on a total list of 24 countries. The Eurail Select Pass allows you to save money if travelling mainly by train from one country to another.

• Q. Is there a catering service onboard AVE trains?

  A. Yes. If you’re on Turista class, you could buy some nice snacks and beverages to a bar buffet car. On Ave First class, a catering service will deliver you some meal and beverages directly to your seat. You could also get access to an A la Carte service at seat and even a bar service.

• Q. How many classes of travel does Italo offer?

  A. Italo offers different classes of service. Rail Europe offers 3 classes of service for Italo: the Smart class, the Club class and the Prima class. The Smart class is the equivalent of second class, where passengers have the following services: 2 dedicated stewards/hostesses and comfortable seats. The Prima class is the equivalent of first class, where passengers have the following services: A dedicated steward/hostess, welcome drink and snacks, daily newspapers, complimentary expresso and large reclining seats. A supplement is needed for catering service in Prima class. The Club class has the same services as the Prima class plus video screens and access to business lounge.

• Q. Is Eurostar included with my railpass?

  A. No, travel on Eurostar requires a separate ticket. However, many rail passes include discounted rates for the Eurostar called a Passholder fare. To see a list of passes that allow these fares select "details" when viewing fares with a pass.

• Q. Is there a catering service onboard Frecciarossa?

  A. Frecciarossa trains offer a full sit-down restaurant service, with a regularly changing menu of traditional Italian dishes. The restaurant is very modern and elegant. Alternatively, Frecciarossa trains also feature a coffee bar service offering fresh sandwiches, snacks, desserts and hot and cold beverages.

• Q. Under train tickets and schedules, does the fare represent a per person rate or total for everyone?

  A. Our "Train Tickets and Schedules" section calculates the total cost of your outbound journey first, and it includes the cost for the number of people that you specify. Once you choose an outbound journey, the costs of the return journey appear.

• Q. Which station does the Gatwick Express arrive into?

  A. Gatwick Express arrives in London’s Victoria Station.

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