Berlin - Warsaw Express

• Q. What is the benefit of buying passes through the group department versus the web?

  A. While group rates on passes match our web prices, booking with the group department will also provide your group with one pass at 75% off for every 15 people paying. And we’ll help ensure you’re buying the best rail pass for your group, as well as confirm any reservations with your group seated together (if required and/or wanted). An even better deal? You’ll still receive all the applicable pass benefits as shown on our site; discounted rates for Youth and Seniors, and Saver rail pass rates for parties of 2 or more traveling together.

• Q. Do you offer e-tickets?

  A. Yes, on certain rail lines. There are two types of e-tickets:
  Print at home and Print at the Station

  Let’s begin with Print at Home e-tickets, of which there are 3 different types.

  The first type of e-tickets are those issued as a PDF’s which will be emailed to you and can be downloaded via a link contained in your Rail Europe email confirmation. You must print the PDF (using a printer) and bring your ticket with you to board the train.

  The second type of e-tickets are those that are individually emailed to you. You must print the email (using a printer) and bring it with you to board the train – this is your train ticket. Each ticket will be in a separate email, so if you booked more than one ticket, please be sure you print all tickets that were emailed to you.

  The last type of e-tickets are those which have a unique e-ticket confirmation code that is printed on your Rail Europe confirmation email. You must provide the e-ticket confirmation code along with your id to the conductor on board the train.

  Next, Print at the station e-tickets!
  You will receive a 6 or 8 alpha-numeric e-ticket confirmation code (also known as a PNR or Passenger Name Record) in your Rail Europe confirmation email, which you then enter into a self-service kiosk at the train station in Europe to print out your actual train ticket.

  Use this e-ticket confirmation code at a self-service kiosk at the train station to retrieve your ticket. Not all rail lines offer these e-ticket options. Once you have selected a ticket on our website, you’ll be able to choose from its available methods of issuance at checkout.

• Q. How can I track my shipment?

  A. A shipping confirmation email will be sent to you when your booking has shipped and it will contain the tracking number for your travel documents. Please use this email to track your package.

• Q. Why should I purchase my train tickets before I leave for Europe instead of while there?

  A. While you can purchase train tickets locally, it has been our experience that the earlier you book the more likely you are to get the best fares. The longer you wait, the more likely the cheaper fares will be sold out. By booking early, you can avoid a higher ticket price.

  Buying in advance also can save you a lot of time. You won’t have to wait in line at the train station. And considering how precious your vacation time is, why not spend it relaxing instead of worrying about your next train ticket?

• Q. Does each journey I take require using a separate day of travel on my rail pass?

  A. No. You can take as many train journeys as you want within one day and only use one day, as long as your last train ride arrives before 11:59pm.

• Q. Can a rail pass be issued as an e ticket or e pass?

  A. At this time, most rail passes are printed as a paper document and must be shipped to you prior to your departure to Europe. If a rail pass is offered as an e-pass this option will be offered at the time of booking. For rail passes offered as e-passes, you will need to print it out on paper prior to arriving at the train station.

• Q. Can I purchase a rail pass when I'm in Europe?

  A. In general, rail passes can only be purchased prior to your arrival in Europe and cannot be purchased locally. If you’re already in Europe and would like to purchase a rail pass, we may be able to assist you, please call us at 1-800-622-8600.

  With international shipping, we can send your rail pass to Austria, Belgium, Denmark, England, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Scotland, Spain, Sweden, or Switzerland. The fee for orders sent to Europe is $40 USD or $45 CAD and delivery takes 3 to 7 Business days.

• Q. Can I bring my bike on board?

  A. In general, bicycles can be taken with you as carry-on luggage, free of charge on just about any national or international train- if you put it in a bike bag. In the bike bag, the wheels, pedals and handlebars must be removed.

  In addition, many European trains allow bikes in a special bike compartment for free or a small fee. If there is a fee, it’s typically about 5-15 Euros per journey. Bikes are typically permitted on local & regional trains in most countries, at least outside peak travel hours.

  Many inter-city trains also allow bikes, however not in Spain. And in France only a few French TGVs allow bikes that aren’t in a bike bag. Some TGV-Lyria trains between Paris & Switzerland also allow bikes. Paris-Madrid & Paris-Barcelona night trains only allow bikes if they’re in a bike bag and if you & your fellow travellers occupy the entire sleeper compartment. Overnight Thello sleeper trains & daytime TGV trains between Paris & Italy only allow bikes in a bike bag. Thalys trains between Paris, Brussels, Amsterdam & Cologne only allow bikes in bike bags. Long-distance trains into Eastern Europe such as Cologne-Moscow, Bucharest-Istanbul or Budapest-Sofia only allow bikes in bike bags, primarily because these trains don’t have luggage compartments.

  Lastly, some trains, primarily in the UK, will require advance reservations for bicycles. These reservations will need to be made locally at the station.

• Q. Can I use my rail pass on any train within its area of coverage?

  A. In general, yes, but there are some exceptions and a few rules to keep in mind.

  First, be mindful that some trains (such as high speed, scenic, and night trains) require rail pass holders to purchase reservations at an additional cost.

  For international train journeys, be sure that your rail pass covers the country of departure, country of arrival, and any countries through which your train will travel.

  Lastly, some private rail lines in certain countries don’t offer reservations for rail pass holders and don’t accept rail passes. In these cases, you can purchase a train ticket locally for the desired journey.

• Q. What do I need to show to the conductor when traveling by train with a rail pass?

  A. While traveling with a rail pass, you will need to show the conductor your pass. Be sure your pass is activated prior to boarding the train. For trains that require reservations, be sure to have your valid reservations ready to show the conductor, as well. Lastly, it is not uncommon for a conductor to request to see your passport, best to keep it handy.

Browse our FAQ

0 10 20 30 40 50 60 70 80 ...