With Rail Europe enjoy a train travel across Europe.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Regular trains tickets are open for booking 60 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Regionals trains (Intercity, TER Express Regional Trains…) have more comfortable, ergonomic and spacious seats in 1st class|
|Regionals trains (Intercity, TER Express Regional Trains…) have standard comfortable seats in 2nd class|
Common Questions, Simple Answers
Q. What is a Diabolo fee?
A. The Diabolo fee is a supplement for utilizing the trains in and out of the Brussels Airport Station in Belgium. This nominal fee can be paid at the station or on board the train.
Q. How do I find my train?
A. Finding your train is fairly simple. You’ll see large Departure and Arrival boards located in the center of most stations. Some stations also have TV monitors listing upcoming departing trains.
If you have a train ticket or rail pass with a reservation, simply match the train number and departure time on your reservation or ticket to the train number on the departure board. The platform number where you should go will be listed right next to it.
If you’re traveling with open train tickets or a rail pass and no reservation, then you don’t have a specific train and seat assigned to you. If you’ve done your research in advance, you probably already know the time and train number of the train you want to take, so just look for it on the board. If you decided to show up at the station with the intention of taking the first train departing for where you want, make sure to check with a station agent and find out if that train requires a reservation.
Q. What should accompany the train ticket or rail pass I'm sending back for a refund?
A. When you submit your train ticket or rail pass to our customer relations department for a refund, be sure to include a brief letter along with any other supporting documentation, such as letters from local train operators, replacement tickets (if any), etc.
If you are making a claim through our Rail Protection Plan™, please download and fill out the Rail Protection Plan traveller’s Request Form and send, along with the appropriate documents.
We recommend that you send all documents by traceable mail for proof of delivery.
Q. Are the fares offered on your website based on live availability?
A. Yes, in most cases. The fares displayed on our website are based on current seat availability at the time you requested the fares and schedules for your journey. our booking engine has a direct link to the inventory of many European rail carriers including SNCF, Eurostar, Thalys, DB, Trenitalia, RENFE, the UK’s Association Of Train Operating Companies, and more.
There are some routes which we can only display a cached price at the time of quotation, based on generally available fares for those trains. Actual confirmation of space and fare occurs upon completion of your order. If there are any issues, you’ll be contacted.
Q. In the event of a strike, is my rail pass covered under the Rail Protection Plan™?
A. In general no – the Rail Protection Plan™ doesn’t provide specific coverage for rail passes, city passes, or tours in the event a strike occurs during your travels.
During a strike, there are usually trains that operate along all routes, as well as substitute buses. While you may not be able to take the exact train you were planning on using, there are usually trains or some other method of transportation that can get you to where you need to go.
In case a severe strike occurs that significantly prevents you from using your pass as intended, you may contact our customer relations team. We will review your particular circumstances and may provide compensation, if appropriate.
Q. The promo code I have expired. What can I do?
A. We’re sorry, but once a promo code has expired, it’s unusable. You will need to proceed without the promo code to complete your booking.
Q. Are there restrooms on the train?
A. Yes! Restrooms can be found on all trains in Europe. Restrooms are easily accessible on all trains and are frequently marked with the letters WC (Water Closet). They’re usually found at the front or back of each train car and typically include a sink, toilet, and locking door.
Q. How can I ensure that my traveling party is seated together?
A. In general, when you request fares and schedules for multiple travellers at once, we’ll always attempt to request that they be seated together. The best way to ensure this is to correctly indicate the number of travellers when you request your fares and schedules for your itinerary.
Occasionally, it might not be possible to seat everyone together based on availability at the time of booking, in which case the travellers will be seated in the closest available seats.
If the train you’ll be taking is non-reservable, all you have to do is board the train and sit in any available seat with the rest of your party.
Q. Does your website display all trains operating for the route searched?
A. We strive to provide the most comprehensive European rail booking engine online. We have specific partnerships with most European railroads. These partnerships determine the extent to which we are able to provide complete and accurate schedules through our booking engine.
For many countries, our schedules match the complete offerings of the European train companies. But occasionally, some train companies do not load schedules for all local trains. Also, schedules for certain private trains may not be available through our booking engine.
Q. Where can I find specific information regarding the services offered on the train I'll be taking?
A. We try to provide you with as many details about your train trip as possible. When you’re searching for train fares and schedules, click on the train numbers listed on the results page. Choose the class of service you prefer to sit in and you’ll be able to see all onboard services offered.