With Rail Europe enjoy a train travel across Europe.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Regular trains tickets are open for booking 60 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Regionals trains (Intercity, TER Express Regional Trains…) have more comfortable, ergonomic and spacious seats in 1st class|
|Regionals trains (Intercity, TER Express Regional Trains…) have standard comfortable seats in 2nd class|
Common Questions, Simple Answers
Q. How do I use my Italo print at home e-ticket for travel in Italy?
A. While Italo train tickets are considered print at home e-tickets, you don’t actually need to print anything or retrieve a voucher or boarding pass at the station.
All that is required is the confirmation (PNR) code printed on your Rail Europe booking confirmation email. Just present your e-ticket confirmation code and a valid photo id to the conductor on the train - it’s that easy!
Q. Do I need to do anything with my rail pass before boarding the train?
A. Yes. You will need to visit the ticket window at the train station before boarding your first train to activate your rail pass. A railroad official will enter the first and last day of validity on your rail pass and stamp your rail pass. You will have to show your passport, and the name on your rail pass will need to match it. Then, in case of a flexi-pass, for each day you use your rail pass you will need to enter the date in the designated travel calendar box on your rail pass. If you board a train and have not entered the date, when the conductor comes around to check your travel documents you may be subject to a fine and the payment of full fare ticket that will need to be paid in local currency directly to the conductor. Be sure to read all documentation that accompanies your rail pass prior to departure. The more you know about your rail pass, the more likely you are to avoid issues onboard the train.
Q. My plans have changed and I won’t be able to use my rail pass. Can I get a refund?
A. You can submit your rail pass for a refund. Please be advised that there is a 15% penalty. Only unused and unvalidated (non-activated) rail passes can be refunded. The pass must be returned to Rail Europe, along with a brief letter mentioning the original reference number of the booking. It’s strongly recommended that you send these documents by some type of traceable mail for proof of delivery.
If you purchased the Rail Protection Plan™ and your rail pass is covered, you’re eligible to receive a credit for its entire value. No fee or penalty will be applied, and you can use this credit towards any future Rail Europe purchase within 2 years. Please read more about the Rail Protection Plan™ and for instructions on how to file a claim.
Please visit our Cancellation and Refunds page for more information.
Q. Do you ship to PO and APO boxes?
A. At this time, we are unable to ship to P.O. or A.P.O. boxes.
Q. How do I get a promo code?
A. The best way to stay informed of all current promotions and to receive promo codes is to create a user account and to subscribe to our newsletter. All publicly available promo codes can be found on our Deals page. We also issue individual, one time use promo codes at our discretion to customers who are eligible for certain discounts or have participated in certain promotions or marketing activities.
Q. Can I exchange my train ticket after its date of departure?
A. Unfortunately, this is not possible. If a train ticket can be exchanged, it normally must be done prior to the first date of validity on the ticket or the train’s departure date. However, please consult the “after sales conditions” found on your confirmation email for exact exchange rules pertaining to the train ticket you booked.
Q. Can I purchase seat reservations from Rail Europe once I’m already traveling in Europe?
A. Yes, but only when an e-ticket is offered for the train you want to take. If only a paper train ticket is offered, you’ll need (and want) to purchase your reservation(s) locally at the train station to avoid international shipping fees and delivery times.
Q. What types of sleeping compartments or accommodations are available on overnight trains?
A. There are Second class, First class, and on some overnight trains, Premier class accommodations.
In Second class, you can relax in a reclining seat, a ‘couchette’ that is a shared compartment with up to 6 beds, or a compartment with 3 to 4 beds.
In First class, you’ll share a more relaxing locking compartment with one or two beds and a wash basin in the compartment.
Lastly, on some trains, you can book a Premier class ticket for a great night of sleep with private, lockable accommodations for one or two, a private shower and toilet, and includes breakfast and on some trans, dinner.
Sleeping accommodations vary by train type and by route. Be sure to read the product details for the overnight train you’re interested in to see what that train offers in each class of service.
Q. What is the difference between 1st and 2nd class on the Trenitalia (Italy) train?
A. First class on the Italian day train offers large, comfortable reclining seats, and Bar-buffet car offering a complete selection of food and beverages for purchase. (on major routes)
Second class on the Italian day train offers generous legroom and Bar-buffet car offering a complete selection of food and beverages for purchase. (on major routes)
Frecciarossa high-speed trains offer four levels of service, accommodating all travel budgets. Choose from Executive, Business, Premium, and Standard class.
In Executive class, you’ll indulge in luxury and comfort including lounge access at the station, dedicated car with just 8 luxurious reclining leather seats, convenient meeting area to conduct business, gourmet meal served at your seat, open bar, and more.
Business class also provides an upgraded level of service with plush leather reclining seats, welcome drink & snack, and platform check-in.
In Premium class you’ll experience the services of 1st class in a 2nd class seat, including a welcome drink & snack, sleek leather seating, and more.
Lastly, Economy class is a budget-friendly 2nd class seat, offering a comfortable reclining cloth seat.
Q. Do restaurant cars cater to specific dietary needs like vegetarian, diabetic or kosher?
A. Some European trains do offer special menu items. You can check the menu card found on board the train when you get on. Please keep in mind that you are also permitted to bring food on to the train, so if you have a specific dietary condition that requires special food, you can purchase before getting on the train and avoid any disappointment if the train you are on does not cater to your specific needs.
On Eurostar a wide variety of meals can be arranged prior to your departure to Europe. They include vegetarian, kosher, halal, vegan, diabetic, low fat, low salt and gluten-free meals. For vegetarian meals, we require 24-hours notice in advance of travel. For all other meals we require 48-hours advance notice. If you need to arrange a special meal for your Eurostar journey, please contact us via our Contact Us page.