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Thello Day trains
Thello trains are international trains operating between France and Italy. The trains operate both during the day and overnight. During daytime, you can travel on board the Thello day trains from Marseille or Nice to reach Genoa or Milan. When travelling overnight, you can take the Thello night trains from Paris to reach many cities in Italy, including Milan and Venice. Attendants are available at all hours on the Thello trains.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Day trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|First class||Second class|
|Bar buffet car Access to the bar buffet car where snacks and beverages can be bought. small>|
|Comfortable seats Spacious seats with a headrest and generous legroom. small>|
|Reclining seats Cosy with more legroom, reclining seats are ideal to enjoy the trip. small>|
|Power sockets Ideal to plug your laptop, phone or any electronic device from your seat. small>|
Reviews & ratings Thello Day trains
Common Questions, Simple Answers
Q. Can I add a friend to my existing rail pass?
A. Once a rail pass has been printed, another name cannot be added. We may be able to exchange the rail pass through our contact center, but exchange fees and penalties will apply. The only exception is if you bought the Rail Protection Plan along with your rail pass. In that case, you’re eligible to exchange your rail pass for a new one that includes your friend, without incurring any fee or penalty. You’ll just need to pay the additional cost of the rail pass for your friend.
Q. Do I need to book a rail pass for everyone in my traveling party, including children and infants?
A. You will need to book a rail pass for each adult and child. In the case of a saver pass, it’s one rail pass with each traveller’s name listed on the pass. Some rail passes offer free child discounts, the children need to be added to the rail pass at the time of booking, there will be no charge incurred for them, however. While a child under 4 years of age and sharing a seat with an adult does not need to book a rail pass. If the child will occupy his/her own seat, a rail pass must be purchased for them, as well as a reservation when needed.
Q. Can I bring my pet on board?
A. Generally, cats and dogs are allowed on trains, though they may need to be contained in a pet carrier or wear a muzzle or leash. Pets are not allowed on some trains in Great Britain, Spain, Ireland, Norway, and Finland. Currently the only animals that are permitted to travel on Eurostar are guide dogs for the visually impaired.
Some trains require advance reservations for pets. Unfortunately, Rail Europe cannot make reservations for your pet. This will need to be done locally. In general, dogs normally travel at half the fare of a second class ticket, payable directly to the conductor.
Q. How can I exchange my Trenitalia ticket?
A. Exchanges can be made in accordance with the conditions of your ticket. If permitted, exchanges can only be processed in Italy at a self-service kiosk at the train station. Simply select the "Print & Change" option and then enter the e-ticket confirmation code (PNR) and the Booking Change Code. Both of these codes can be found on your Print at Home ticket. Changes can also be made at a ticket window at the station.
Q. What language is spoken at the train station and on the train?
A. Typically at the train station and on board the train the local language is spoken. Announcements at the station and on board the train will be made in the local language of the departure station.
Q. What should I do if the train is late?
A. It depends if you’re traveling with train tickets that include a reservation or with open tickets. If your train ticket includes a reservation, then it’s only valid for travel on the train for which it was issued. If the train is late, you’ll need to wait until it arrives.
If you’re traveling with open tickets you can decide to take another train, as long is it doesn’t require a reservation and travels the same route as the one for which your open ticket was issued.
Q. I have a train ticket for a train that didn’t run or was delayed due to a strike. What now?
A. If your train doesn’t travel due to a delay or strike, please have your train ticket stamped “Not Used due to Strike” by a railway official at the origin station and return it to our Customer Relations department within 30-days from the train departure date.
For immediate help, a railway official should be able to provide you with details on alternate accommodations. Simply visit the ticket window.
Important: If a train is canceled by the railroads due to a strike, and alternate transportation has not been offered or if you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to strike” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Q. Are train tickets exchangeable and refundable?
A. It depends. Exchange and refund rules are governed by the kind of fare you booked.
When browsing fares on our website, you can read a brief description of each fare flexibility level, and then see the full exchange and refund conditions for each fare.
Once you have booked a train ticket with us, its exchange and refund rules will be indicated in your Rail Europe booking confirmation email, as well as printed with your train ticket and/or on the ticket jacket in the case of paper tickets. Please note that train tickets must be received for exchange or refund within the allowed time frame mentioned in the exchange and refund conditions.
Refunds, when applicable, can only be applied to unused and unvalidated train tickets.
Be sure to view the complete refund and exchange rules for the product you are booking to see any applicable penalty and administrative fees.
If you’ve purchased the Rail Protection Plan to cover your train ticket, you can exchange it for either the same thing or a new product. To start an exchange under the Rail Protection Plan, please contact us via our Contact Us page.
Q. I just landed in Europe. How do I get to the train station from the airport?
A. Whether you’re going straight to a train or to your hotel, you’ll generally find public transportation options from the airport to the center of town, where most train stations are located. Below is a list of airports that have rail connections (train or local subway/metro) to the main rail station:
Amsterdam Airport Schiphol
15 minute train trip to Amsterdam Central Station
Stockholm Arlanda Airport
20 minute train trip to Stockholm Central Station
30 minute train to Barcelona Sants Station
Berlin Schoenefeld Airport
Birmingham International Airport
12-15 minute train trip to Birmingham New Street Station
28 minute train trip to Brussels Zuid/Midi Station
15 minute train trip to Cologne Central Station
Copenhagen Kastrup Airport
14 minute train trip from Copenhagen Airport to Copenhagen Central Station
Geneva Cointrin International Airport
7 minute train trip to the Geneva City Central Station
Glasgow Prestwick Airport
1 mile bus or taxi trip to Paisley Gilmour Station and then a 12-15 minute train trip to Glasgow
London Gatwick Airport
30 minute train trip to London Victoria Station
London Heathrow Airport
15 - 27 minute train trip to London Paddington Station
45 minute train trip to London St. Pancras Station
12 minute metro trip to Madrid Nuesvos Ministerios Metro Station
10 minute train trip to Malaga Torremolinos Station
Munich International Airport
41 - 46 minute train trip to Munich Main Train Station
Oslo Gardermoen Airport
19 - 22 minutes train trip to Oslo S Station
Paris Orly Airport
24 minutes train trip to Paris Austerlitz Station
Paris Roissy Charles de Gaulle Airport
30 minute train trip to Paris Gare du Nord Station
Porto – Francisco Sá Carneiro Airport
7-10 minute metro trip to Porto City Center Station
Rome Leonardo da Vinci Fiumicino Airport
30 minute train trip to Rome Termini Station
47 minute train trip to London Liverpool Station
Stuttgart Echterdingen Airport
30 minute train trip to Stuttgart Central
10 - 14 minute train trip to Zurich Central Station
Many other European airports have buses to the central or main rail stations. There are typically a minimum of two departures per hour, and travel times can vary from 15 minutes – 55 minutes depending on the city (and of course traffic en-route to the city center).
You can always check directly with your arrival airport for specific information regarding transfers to the city center. Most airports have websites with information on where to go to find a train or bus connection to the downtown area.
In addition, we encourage you to visit our Train Station pages to view information about services at the station and what airport links are available, if any, for a particular city.
Q. Do I need to show my passport to board the train?
A. If you’re traveling with a rail pass and this is your very first train trip, you’ll need to present your passport to the railway official at the ticket window to activate your pass, before you board the train.
Please note that there will be no passport control (day or night) when traveling between countries that signed the Schengen Treaty. Not all countries belonging to the EU are part of the Schengen Treaty (e.g. Great Britain, Ireland). On the flip side, some countries that are not part of the EU are part of the Schengen Treaty (e.g. Switzerland, Norway).